Ethics Suite’s Rapid Case Resolution & Investigations Process Improvement

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Client: Global Corporation (Confidential)

Focus Area: Misconduct Investigations | Case Management | Program Improvement

The Challenge: With over 200 unresolved workplace investigations – including harassment, theft, and executive misconduct – the client faced legal risk and employee distrust.

Our Approach: Ethics Suite partnered with compliance and HR teams to:

  • Triage and prioritize open cases by severity and risk
  • Deploy resources and establish clear workflows
  • Ensure confidentiality and consistency across departments
  • Provide guidance on policy-aligned documentation and resolution

The Outcome: The backlog was eliminated within 90 days. Additional outcomes included:

  • Improved intake and triage processes
  • Enhanced case management systems
  • Strengthened accountability, improving organizational transparency

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